Privacy Policy

How we collect, use, and protect your information

Last Updated: February 2026

Introduction

Japanese Automotive Center, Inc. ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website japaneseautomotivecenter.agency or use our services.

Please read this Privacy Policy carefully. By using our website or services, you consent to the practices described in this policy. If you do not agree with the terms of this Privacy Policy, please do not access the website or use our services.

Information We Collect

Personal Information You Provide

We collect information that you voluntarily provide when you:

  • Fill out contact forms on our website
  • Submit service requests or inquiries
  • Communicate with us via email, phone, or in person
  • Schedule appointments

This information may include:

  • Full name
  • Email address
  • Phone number
  • Vehicle information (make, model, year)
  • Service needs or concerns
  • Any other information you choose to provide

Information We Collect Automatically

When you visit our website, we may automatically collect certain information, including:

  • IP address
  • Browser type and version
  • Operating system
  • Pages visited and time spent on pages
  • Referring website address
  • Date and time of visit
  • Other diagnostic data

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and track information about your browsing activities. You can manage your cookie preferences through our cookie consent tool or your browser settings. For more information, please see our Cookie Policy.

How We Use Your Information

We use the information we collect for various purposes, including:

  • Service Delivery: To respond to your inquiries, schedule appointments, and provide automotive services
  • Communication: To send you information about your service requests, appointment reminders, and follow-up communications
  • Customer Service: To address your questions, concerns, and requests
  • Website Improvement: To understand how visitors use our website and improve functionality and content
  • Legal Compliance: To comply with applicable laws, regulations, and legal processes
  • Protection: To protect the rights, property, or safety of our business, customers, or others

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as:

  • Form processing services (FormSubmit.co)
  • Email communication services
  • Website hosting providers

These service providers are contractually obligated to protect your information and may only use it to provide services to us.

Legal Requirements

We may disclose your information if required by law, court order, or other legal processes, or if we believe disclosure is necessary to:

  • Comply with legal obligations
  • Protect our rights, privacy, safety, or property
  • Enforce our agreements
  • Respond to emergencies

Business Transfers

If our business is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any change in ownership.

With Your Consent

We may share your information with third parties when you give us explicit consent to do so.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. These measures include:

  • Secure data transmission (HTTPS)
  • Limited access to personal information
  • Regular security assessments
  • Employee training on data protection

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including:

  • Providing services you requested
  • Maintaining customer records
  • Complying with legal obligations
  • Resolving disputes

When your information is no longer needed, we will securely delete or anonymize it.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

Access

You have the right to request a copy of the personal information we hold about you.

Correction

You have the right to request that we correct any inaccurate or incomplete personal information.

Deletion

You have the right to request that we delete your personal information, subject to certain exceptions.

Opt-Out

You can opt out of receiving marketing communications from us at any time. We do not send marketing emails unless you specifically request them.

Cookies

You can manage your cookie preferences through our cookie consent tool or your browser settings.

How to Exercise Your Rights

To exercise any of your rights under this Privacy Policy, please contact us at:

Email: m2ail1@japaneseautomotivecenter.agency
Phone: +1 5714362611
Address: 1846 Del amo Blvd, Torrance, CA 90501

We will respond to your request within 30 days.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to read the privacy policies of any third-party websites you visit.

Children's Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete that information.

California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including:

  • The right to know what personal information we collect and how we use it
  • The right to delete your personal information
  • The right to opt out of the sale of personal information (we do not sell personal information)
  • The right to non-discrimination for exercising your privacy rights

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us:

Japanese Automotive Center, Inc.
1846 Del amo Blvd
Torrance, CA 90501
Phone: +1 5714362611
Email: m2ail1@japaneseautomotivecenter.agency